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Basic-Skills Workforce Training Curriculum
English as a Second Language
Level I
Level I classes are designed for students who are literate in their native tongues and have some fluency in using the Roman alphabet to associate sounds with symbols?? (Find out what this means). Typically, they are knowledgeable about individual words or phrases, but are unable to formulate complete sentences in English and to express basic thoughts.
Upon successful completion of the Level I training, each student should be able to:
- Apologize.
- Express likes and dislikes.
- Request and give information.
- Understand basic vocabulary and everyday language functions such as greetings & instructions.
- Understand basic American social conventions.
Level II
Level II classes are designed for students who are somewhat able to communicate ideas in writing, but who lack basic writing style and grammar, demonstrate little understanding of the verb system or word order, and have a minimal ability to convey ideas in writing and speaking.
Upon successful completion of the Level II training, each student should be able to:
- Demonstrate improved listening skills and pronunciation.
- Write simple papers on personal topics.
Level III
Level III classes are designed for students who have a basic understanding of English-language structure and grammar and generally can express themselves well. However, they need to improve their vocabulary to succeed in a work environment and learn how to use more complex sentences correctly. They also need help with the proper use of punctuation and verbs.
Upon successful completion of Level III training, each student should be able to:
- Speak in complete, complex sentences.
- Write using advanced vocabulary and business writing styles.
Computer Applications
This course is delivered in four distinct topic areas to be determined by the assessed needs of the students and the employers. The objective is to provide basic PC-computer training on Windows operating systems and Microsoft Office applications in a business environment. The four topic areas include:
1. Windows: This is for non-computer users seeking to gain a basic understanding of the PC components and operations in the Microsoft Windows environment, including proper start-up and shut-down of Windows operating systems, running application programs, managing and organizing files and folders, and printing.
2. Word: An introduction to the basic operations of Microsoft Word.
3. Spreadsheets/Excel: An introduction to Excel basics including creating spreadsheets, formulas, functions, text, formatting and graphics.
4. Outlook/E-mail: An introduction to the proper use of e-mail as a job-related tool, including: sending clear messages; receiving, replying to and deleting messages; deleting junk mail; and sending and opening file attachments.
Mathematics
At the start of this course, the math and measurement skills of each student will be assessed. Based on that assessment, a plan of study will be prepared for each student that will enable them to make progress in the basic and practical math and measurement requirements of the workplace, including:
- Basic addition, subtraction, multiplication and division of whole numbers.
- The use of fractions, decimals and measurements.
Upon successful completion of this course, participants should be able to:
- Solve basic workplace problems requiring the use of math.
- Add, subtract, multiply, and divide whole numbers.
- Add, subtract, multiply, and divide decimals.
- Add, subtract, multiply, and divide fractions.
- Understand the need for accuracy in counting, measuring and completing work-related documents.
- Understand the need for accuracy and demonstrate an ability to perform common measurements in business settings.
Communications
The communications classes are designed for workers who have basic verbal and reading skills in English. It will introduce participants to the importance of good written, verbal and non-verbal communication skills in the workplace including good listening skills. It will demonstrate how different personal communication styles affect how co-workers, supervisors and customers receive and interpret information.
Upon completion of the training, participants will:
- Understand how personal communication impacts how others receive and interpret information
- Understand common barriers to effective communications, including non-verbal actions and jargon
- Apply the basic principles of effective communication when communicating with supervisors, co-workers and customers
- Become effective participants in workplace meetings
- Organize information and present complete thoughts
- Understand the basic rules of grammar
- Understand the importance of “tone”
- Avoid repetitive use of words
- Avoid jargon, slang, and clichés
- Avoid excessive wordiness and negative language
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